Sr Product Solutions Manager

Company: The Walt Disney Company
Location: Glendale
Posted on: April 1, 2025

Job Description:

Sr Product Solutions ManagerJob ID 10115751Location Glendale, California, United States / Orlando, Florida, United StatesBusiness Disney ExperiencesDate posted Mar. 24, 2025Job Summary:At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences.This role sits in the Disney Consumer Products (DCP) - Licensing Technology organization within Disney Experiences (DX), a division of The Walt Disney Company (TWDC). DCP uses a proprietary Portal application to interact with our Licensees, ingest their royalty statements, collect their forecast, and provide key data on their global licensing contracts. This Portal integrates with other core Licensing Financial Systems such as Royalty Management, Financial Planning, and Contract Lifecycle Management.The Senior Product Manager will identify workflow improvements, facilitate conversations with our Controllership, Revenue Accounting, Finance and Licensees across the global Disney Consumer Products (DCP) Segment and technology partners to align overall business and technical objectives. This role will drive change management plans to prepare the business for next generation features in the Smart Forecasting platform. This person will collaborate with project management and software development teams to support the launch and ongoing operational improvements of our Licensing Financial Systems. In the near future, this role will be leveraged for expansion of the Licensing Portal experience to the Contract Lifecycle Management Replacement Project.The successful candidate will have a global perspective, looking across all regions when developing solutions to meet the needs of the organization. The Senior Product Manager will ensure IT processes are repeatable, recommending smart approaches to gather requirements and deliver projects while providing business value. The candidate will identify and assess potential "forward-thinking" solutions for both technical and business feasibility.You will be able to work well under pressure, thrive on change, and seek opportunities to find solutions for new business opportunities. You will be detail oriented, have strong communication skills as well as be able to operate and interact at many levels in an organization.Responsibilities

• Design and manage the full-cycle development of DCP technology products from ideation to delivery with an understanding of Disney's Licensed merchandise product lifecycle.
• Translate finance, revenue accounting or contract management goals into a technology product strategy and roadmaps by effectively communicating with global business partners.
• Collaborate with engineering, design, architecture, and quality assurance partners to ensure development is in line with product strategy and roadmap.
• Define processes for DCP applications and platforms, system specifications, and working parameters for software use and compatibility.
• Develop Proof of Concept prototypes collaborating with engineering, architecture and technical operations.
• Connect with users regularly to have a deep understanding of their needs, pain points, and how they experience your products.
• Define and write clear requirements and user stories for the development team.
• Participate in and influence technical discussions to solve complex business/system problems.
• Prioritize the product backlog and make recommendations to business partners and leadership while considering trade-offs.
• Establish product release plan and set expectations with new feature delivery.
• Perform analysis across a complex finance environment to assess data accuracy, troubleshoot issues, and answer partner questions.
• Create user training documentation and host user training sessions for product adoption.
• Demonstrate knowledge and mastery of Agile project methodology and change management principles.Qualifications
  • 4+ years of experience in building consumer-quality technology products from ideation to launch/support.
  • 5+ years of experience in Product Management, defining and implementing end-to-end product strategies influencing the business.
  • Experience with highly integrated accounting applications, including interfaces to SAP, forecasting, data warehouses, master data management, and product master.
  • Demonstrated ability to define and shape future products by contributing to the framework (architecture) used across multiple products or systems.
  • Expertise in multi-layered technical environments which shape next generation initiatives.
  • Experience in creating product roadmaps for new and existing products.
  • Excellent organizational and communication skills, with the ability to balance multiple priorities and set expectations.
  • Proven leader that nurtures positive relationships with business users and technology engineering partners.
  • Ability to explain complex concepts in a digestible way across business and technology partners at all levels.
  • Experience in Agile/Scrum methodologies.
  • Excellent analytical, troubleshooting and problem-solving skills with attention to detail.
  • Ability to lead cross-team projects.Preferred Qualifications
    • Understanding of Licensing and Consumer Products industry with demonstrated domain experience in Revenue Accounting, Finance and Contract Management Systems including, but not limited to contract processes and practices, licensee royalty statement submission processes, royalty and revenue transaction processing.
    • Certified Scrum Product Owner (CSPO) certification.
    • SAFe Agilist certified.
    • Deep understanding of tools such as Jira, Confluence, among others.
    • Peripheral certifications such as CSM, PMP, CBAP, etc.#DISNEYTECH#LI-AF2The hiring range for this position in CA is $126,400 - $169,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.About Disney Experiences:Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.About The Walt Disney Company:The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
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