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Director of Patient Experience

Company: VirtualVocations
Location: Glendale
Posted on: February 12, 2025

Job Description:

A company is looking for a Director, Patient Experience Lead - West.



Key Responsibilities:

Oversee Patient/Family Care Coordinators and Field Reimbursement Managers to enhance patient and caregiver experience
Lead strategic planning for access, support, and continuity of care for patients affected by Spinal Muscular Atrophy
Foster relationships and facilitate communication across various departments to ensure effective patient support



Required Qualifications:

Bachelor's degree required; advanced degree preferred
Minimum of 8 years of experience in Patient Access/Market Access focusing on Patient Services or Patient Experience
At least 5 years of experience managing Field Access teams with a focus on Patient/Family Care Coordination
Experience in building Field Access teams, including strategy development and performance metrics
Strong understanding of the market and patient access landscape, with experience in rare diseases and provider reimbursement processes

Keywords: VirtualVocations, Glendale , Director of Patient Experience, Executive , Glendale, Arizona

Click here to apply!

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